Faster response, deeper care, real options — for networks where you'd rather not wait for a fix.
WHAT'S INCLUDED
Everything in Essentials, plus:
1 hour of remote support per month (vs. quarterly)
Quarterly system health check
4-hour business-hours response, 2-hour outage response
Priority dispatch on on-site visits
Manual firmware updates on request
5% sign-up bonus on any out-of-plan work
BEST FOR
HOW IT WORKS
You're billed monthly or annually (annual saves you ~2 months). Remote support hours are use-it-or-lose-it and reset each billing cycle. On-site visits are billed separately at our standard rate. Cancel anytime.
Need more? Take a look at our Elite and Smart Home tiers.
Faster response, deeper care, real options — for networks where you'd rather not wait for a fix.
WHAT'S INCLUDED
Everything in Essentials, plus:
1 hour of remote support per month (vs. quarterly)
Quarterly system health check
4-hour business-hours response, 2-hour outage response
Priority dispatch on on-site visits
Manual firmware updates on request
5% sign-up bonus on any out-of-plan work
BEST FOR
HOW IT WORKS
You're billed monthly or annually (annual saves you ~2 months). Remote support hours are use-it-or-lose-it and reset each billing cycle. On-site visits are billed separately at our standard rate. Cancel anytime.
Need more? Take a look at our Elite and Smart Home tiers.