For small commercial sites running a single UniFi application — typically UniFi Network alone. Small office, retail space, or single-suite professional office with Wi-Fi and switching, ~10 users or less.
WHAT'S INCLUDED
- 1 UniFi application managed (Network)
- 24/7 uptime monitoring
- Firmware updates, automatic with manual on request
- 1 hour of remote support per month
- Quarterly system health check
- Annual 30-min engineer review call
- Cloud-managed config backups
- Same-business-day non-emergency response
- 4-hour outage response (business hours)
- Onsite dispatch a la carte, billable at standard commercial rate
- Annual device lifecycle recommendations
- 10% discount on overages and new project work
BEST FOR
SMBs with a single UniFi system. Network only, no cameras or access control yet. The entry-tier for getting professionally managed coverage on a UniFi install.
HOW IT WORKS
Month-to-month subscription. Cancel anytime with 30 days notice. Onsite labor billable separately at standard commercial rate. End-user IT support (laptops, printers, helpdesk) is not included.
Need a fuller stack with cameras or access control? See Standard.
For small commercial sites running a single UniFi application — typically UniFi Network alone. Small office, retail space, or single-suite professional office with Wi-Fi and switching, ~10 users or less.
WHAT'S INCLUDED
- 1 UniFi application managed (Network)
- 24/7 uptime monitoring
- Firmware updates, automatic with manual on request
- 1 hour of remote support per month
- Quarterly system health check
- Annual 30-min engineer review call
- Cloud-managed config backups
- Same-business-day non-emergency response
- 4-hour outage response (business hours)
- Onsite dispatch a la carte, billable at standard commercial rate
- Annual device lifecycle recommendations
- 10% discount on overages and new project work
BEST FOR
SMBs with a single UniFi system. Network only, no cameras or access control yet. The entry-tier for getting professionally managed coverage on a UniFi install.
HOW IT WORKS
Month-to-month subscription. Cancel anytime with 30 days notice. Onsite labor billable separately at standard commercial rate. End-user IT support (laptops, printers, helpdesk) is not included.
Need a fuller stack with cameras or access control? See Standard.
