For commercial sites running up to two UniFi applications — Network + Protect (cameras) or Network + Access (door control). Growing professional offices, smaller multi-tenant buildings, businesses scaling into a second UniFi system, ~10–25 users.
WHAT'S INCLUDED
- Up to 2 UniFi applications managed (Network + Protect or Network + Access)
- 24/7 uptime monitoring
- Firmware updates, automatic with manual on request
- 2 hours of remote support per month
- Quarterly system health check
- Quarterly 30-min engineer review call
- Cloud-managed config backups
- Hard drive health monitoring (Protect)
- Quarterly camera coverage and angle review
- Same-business-day non-emergency response
- 2-hour outage response (business hours)
- Onsite dispatch a la carte, priority queue, billable
- Bi-annual device lifecycle recommendations
- 10% discount on overages and new project work
BEST FOR
Professional offices that have added cameras since their UniFi install, smaller multi-tenant buildings, businesses scaling into a second UniFi application. The volume-anchor tier for commercial customers running an active UniFi ecosystem.
HOW IT WORKS
Month-to-month subscription. Cancel anytime with 30 days notice. Onsite labor billable separately at standard commercial rate. End-user IT support and major project work not included.
Need a full ecosystem with Talk, VPN, or tenant administration? See Professional.
For commercial sites running up to two UniFi applications — Network + Protect (cameras) or Network + Access (door control). Growing professional offices, smaller multi-tenant buildings, businesses scaling into a second UniFi system, ~10–25 users.
WHAT'S INCLUDED
- Up to 2 UniFi applications managed (Network + Protect or Network + Access)
- 24/7 uptime monitoring
- Firmware updates, automatic with manual on request
- 2 hours of remote support per month
- Quarterly system health check
- Quarterly 30-min engineer review call
- Cloud-managed config backups
- Hard drive health monitoring (Protect)
- Quarterly camera coverage and angle review
- Same-business-day non-emergency response
- 2-hour outage response (business hours)
- Onsite dispatch a la carte, priority queue, billable
- Bi-annual device lifecycle recommendations
- 10% discount on overages and new project work
BEST FOR
Professional offices that have added cameras since their UniFi install, smaller multi-tenant buildings, businesses scaling into a second UniFi application. The volume-anchor tier for commercial customers running an active UniFi ecosystem.
HOW IT WORKS
Month-to-month subscription. Cancel anytime with 30 days notice. Onsite labor billable separately at standard commercial rate. End-user IT support and major project work not included.
Need a full ecosystem with Talk, VPN, or tenant administration? See Professional.
